Delegation-Training

Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops
employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and
simultaneously allows you to advance to other career opportunities within your organization.

Course Content : 

1. INTRODUCTION
  • What is delegation?

 

2. WHY DELEGATE?
  • Advantages of delegation
  • Delegation and staff development
  • Team development
  •  Motivation
  • Degrees of delegation

 

3. BARRIERS TO DELEGATION
  • What are they?
  • How to overcome them

 

4. PEOPLE, PEOPLE, PEOPLE

  • Selecting the right staff
  • Coaching and mentoring staff
  • Developing staff responsibility

 

5. PRACTICAL DELEGATION

  • Planning and control of work
  • Minimize the risk
  • Who’s got the authority?
  • Monitor progress

 

6. GIVING AND RECEIVING FEEDBACK

  • Useful feedback is detailed
  • Planning effective feedback
  • Steps for giving feedback
  • Feedback and communication styles
  • Difficult feedback situations

 

7. GOLDEN RULES OF DELEGATION

  • Delegation not abdication
  • Activities to delegate
  • What cannot be delegated
  • When and when not to do it
  • Clear instructions
  • The most time saving phrase

 

8. THE MANAGEMENT OF TIME

  • Time planning and delegation
  • Strategies to minimize misuse of time
  • Establish good time practices