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Module 01: Critical Element of Effective Communication Skills

Content :

  • Critical Elements of Effective Communication
  • Role of face to face communication
  • Handling Conversation
  • Recognize the basic communications styles & assess your own
  • Identify the most common barriers to effective listening & communication
  • Essential listening and questioning techniques
  • Positive communication
  • Communicate with impact
  • 5 guiding principles of communication
  • The key concepts in communication

 

Demographics :

Type: 121
Duration: Module 01 : 15 hours session
Fees: Rs.10,000/-
Service Tax: 
14.5% extra
Venue: 
GroomX Academy
Days of the session (Any day between) :

Monday – Sunday
2 days a week
Time of the session (Anytime between) :

9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour

Module 02: Structuring Effective Communication Skills:

Content :

  • Structuring communication
  • Having a clear objective
  • Highlighting critical points
  • Being clear and concise
  • Understanding the audience
  • Rapport building
  • Developing effective probing skills
  • Asking the right questions
  • Paraphrasing
  • Summarizing
  • Listening
  • Active Listening
  • Reflective Listening
  • Passive Listening

 

Demographics :

Type: 121
Duration: Module 02 : 15 hours session
Fees: Rs.10,000/-
Service Tax: 
14.5% extra
Venue: 
GroomX Academy
Days of the session (Any day between) :

Monday – Sunday
2 days a week
Time of the session (Anytime between) :

9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour

Module 03: Assertive Communication Skills:

 Content :
  • Maximize your verbal and visual communication skills
  • Speak fluently and confidently even under stress
  • Understanding the difference between assertive & aggressive
  • Listing and overcoming the filters/barriers in a process
  • Understanding communication and its process
  • Dealing with difficult conversations & Giving and receiving feedback

 

Demographics :

Type: 121
Duration: Module 03 : 15 hours session
Fees: Rs.10,000/-
Service Tax: 
14.5% extra
Venue: 
GroomX Academy
Days of the session (Any day between) :

Monday – Sunday
2 days a week
Time of the session (Anytime between) :

9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour

Demographics :

Type: 121
Duration: Module 01+ Module 02+ Module 03 : 25 hours session
Fees: Rs.20,000/- 
Service Tax: 
14.5% extra
Venue: 
GroomX Academy
Days of the session (Any day between) :

Monday – Sunday
2 days a week
Time of the session (Anytime between) :

9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour







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