Effective Communication Skills

Content :

• Critical Elements of Effective Communication
• Role of face to face communication
• Handling Conversation
• Recognize the basic communications styles & assess your own
• Identify the most common barriers to effective listening & communication
• Essential listening and questioning techniques
• Positive communication
• Communicate with impact
• 5 guiding principles of communication
• The key concepts in communication

 

Demographics :

Type: 121
Duration: Module 01 : 15 hours session
Fees: Rs.10,000/-
Service Tax: 14.5% extra
Venue: GroomX Academy
Days of the session (Any day between) :
Monday – Sunday
2 days a week
Time of the session (Anytime between) :
9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour

Module 02: Structuring Effective Communication Skills:

Content :

• Structuring communication
• Having a clear objective
• Highlighting critical points
• Being clear and concise
• Understanding the audience
• Rapport building
• Developing effective probing skills
• Asking the right questions
• Paraphrasing
• Summarizing
• Listening
• Active Listening
• Reflective Listening
• Passive Listening

 

Demographics :

Type: 121
Duration: Module 02 : 15 hours session
Fees: Rs.10,000/-
Service Tax: 14.5% extra
Venue: GroomX Academy
Days of the session (Any day between) :
Monday – Sunday
2 days a week
Time of the session (Anytime between) :
9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour

Module 03: Assertive Communication Skills:

• Maximize your verbal and visual communication skills
• Speak fluently and confidently even under stress
• Understanding the difference between assertive & aggressive
• Listing and overcoming the filters/barriers in a process
• Understanding communication and its process
• Dealing with difficult conversations & Giving and receiving feedback