Groomx Effective Listening Skill Training
Effective Listening Skills:
- Identify a range of verbal and nonverbal factors which affect others
- The importance of the initial stages of conversation
- How a lack of listening at this stage can prove to be damaging
- Importance of Passive Listening
- The use of eyes and acknowledgement tools
- Learning to be controlled when confronted with a passive listener
- The tendency to over-compensate with unneeded phrases and words
- Holding the listener’s gaze & Keeping the speaker at ease
- How misunderstandings, misconceptions and poor judgment are the probable outcome of interference
- The essence of communication in listening
- How to apply a listening style
- The fundamental advantage of reflective listening