SOCIAL ETIQUETTE : EMAIL ETIQUETTE SKILLS

This course is designed to help individuals master the art of professional email communication. In today’s digital world, emails are a key mode of interaction, and writing them effectively is essential for creating a positive and professional impression.

Participants will learn how to structure emails clearly, use appropriate tone and language, and avoid common mistakes. The program focuses on improving clarity, professionalism, and communication efficiency in both personal and workplace emails.

                                                                           “Write Smart. Communicate Professionally. Make Every Email Count.”

Content :Basic Level

  • Sending effective messages
  • Form and tone of the messages
  • Responding to messages
  • Learn to write for the reader, starting with effective subject lines
  • Organizing the different parts of an email:
    • Greeting
    • Enclosures
    • Closing
    • CC&BCC
    • Subject Line
    • Screen Appearance
    • Spacing
    • Font
    • Replying & Flaming
SOCIAL ETIQUETTE EMAIL ETIQUETTE SKILLS-basic

Content: Intermediate Level:

  • Writing effective emails:
    • Getting to the point
    • Being concise
    • Paragraphing
    • Use of lists
    • Framing effective questions
  • Understanding your reader’s needs:
  • Writing to answer the reader’s question, “What is in it for me?”
  • Writing to keep the reader engaged
  • Understanding the objective
  • Organizing your thoughts
  • Getting to the point:
    • Inductive vs. Deductive approach
    • The ABC of writing
    • Paragraphing
SOCIAL ETIQUETTE EMAIL ETIQUETTE SKILLS-Intermdiate

Content : Advance Level

  • Punctuation and grammar
  • Organizing your thoughts
  • Structuring paragraphs and sentences
  • Writing to keep the reader engaged
  • Writing to a known audience
  • Writing to an unknown audience
  • Softening a negative message
  • Use of lists
  • Overview on:
    • Factors enhancing email etiquette
    • Do’s and Don’t of email etiquette
    • Drafting of E-Mail
    • Understanding of Email policies ( as per company standards )
    • E-mail features and security
    • Master the inbox using some core principles and email functions
SOCIAL ETIQUETTE EMAIL ETIQUETTE SKILLS-Advance

GET A FREE QUOTE

GroomX – Get a Makeover done both Physically and Mentally
Providing you the best of Softskills Training in Bangalore
GroomX Providing you the best of Leadership Training in Bangalore
GroomX Providing you the best of Interview Training in Bangalore
Providing you the best of Communication Skills Training in Bangalore
Providing you the best of Confidence Building For kids
Best in class Personal Grooming Training in Bangalore

Scroll to Top