LISTENING SKILLS

Module 01 : Passive Listening
Content
  • Identify a range of verbal and nonverbal factors which affect others
  • The importance of the initial stages of conversation
  • How a lack of listening at this stage can prove to be damaging
  • Importance of Passive Listening
  • The use of eyes and acknowledgement tools
  • Learning to be controlled when confronted with a passive listener
  • The tendency to over-compensate with unneeded phrases and words
  • Holding the listener’s gaze & Keeping the speaker at ease
  • How misunderstandings, misconceptions and poor judgement are the probable outcome of interference
Type: 121
Duration: Module 01 : 15 hours session
Fees: Rs.10,000/-
Service Tax: 14.5% extra
Venue: GroomX Academy
Days of the session (Any day between):
Monday – Sunday
2 days a week
Time of the session (Anytime between):
9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour

 

Module 02 : Speaker Vs Listener
Content
 
  • The essence of communication in listening
  • How to apply a listening style
  • The fundamental advantage of reflective listening
  • How Well do you Actively Listen?
  • Let’s test your active listening ability
  • Why are you not listening to me?
  • Our inner voice-over rule
  • What affects Listening?
  • The role of the speaker
  • The role of the listener
  • Determine your Communication Behaviors
  • Establish your behavioural style in different situations
  • Do you give up or bulldoze through?
  • But isn’t your way right?

Type: 121
Duration: Module 02 : 15 hours session
Fees: Rs.10,000/-
Service Tax: 14.5% extra
Venue: GroomX Academy
Days of the session (Any day between):
Monday – Sunday
2 days a week
Time of the session (Anytime between):
9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour

 

 

Module 03 : Active Listening Skills
Content
  • Steps to Improve your Active Listening
  • Learn to live in the moment
  • Learn to like/love/gain respect
  • Listening is also interpreting
  • Tips and Tricks to Manage a Brainstorming Environment
  • Stay in control
  • The art of using others
  • High Emotion – Low Intelligence
  • So what does it mean when I become emotional?
  • How does it affect my listening skills?
  • How does it affect the listening skills of others?
  • First impressions – judgmental factor

Type: 121
Duration: Module 03 : 15 hours session
Fees: Rs.10,000/-
Service Tax: 14.5% extra
Venue: GroomX Academy
Days of the session (Any day between):
Monday – Sunday
2 days a week
Time of the session (Anytime between):
9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour

Type: 121
Duration: Module 01+Module 02+Module 03 : 25 hours session
Fees: Rs.20,000/-
Service Tax: 14.5% extra
Venue: GroomX Academy
Days of the session (Any day between):
Monday – Sunday
2 days a week
Time of the session (Anytime between):
9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour

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