SOCIAL ETIQUETTE : EMAIL ETIQUETTE SKILLS
Content :Basic Level
- Sending effective messages
- Form and tone of the messages
- Responding to messages
- Learn to write for the reader, starting with effective subject lines
- Organizing the different parts of an email:
- Greeting
- Enclosures
- Closing
- CC&BCC
- Subject Line
- Screen Appearance
- Spacing
- Font
- Replying & Flaming
Type: 121
Duration: Basic Level : 8 hours session
Fees: Rs.8,000/-
Service Tax: 14.5% extra
Venue: GroomX Academy
Days of the session (Any day between) :
Monday – Sunday
2 days a week
Time of the session (Anytime between) :
9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour
Content: Intermediate Level:
- Writing effective emails:
- Getting to the point
- Being concise
- Paragraphing
- Use of lists
- Framing effective questions
- Understanding your reader’s needs:
- Writing to answer the reader’s question, “What is in it for me?”
- Writing to keep the reader engaged
- Understanding the objective
- Organizing your thoughts
- Getting to the point:
- Inductive vs. Deductive approach
- The ABC of writing
- Paragraphing
Type: 121
Duration: Intermediate Level : 8 hours session
Fees: Rs.8,000/-
Service Tax: 14.5% extra
Venue: GroomX Academy
Days of the session (Any day between) :
Monday – Sunday
2 days a week
Time of the session (Anytime between) :
9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour
Content : Advance Level
- Punctuation and grammar
- Organizing your thoughts
- Structuring paragraphs and sentences
- Writing to keep the reader engaged
- Writing to a known audience
- Writing to an unknown audience
- Softening a negative message
- Use of lists
- Overview on:
- Factors enhancing email etiquette
- Do’s and Don’t of email etiquette
- Drafting of E-Mail
- Understanding of Email policies ( as per company standards )
- E-mail features and security
- Master the inbox using some core principles and email functions
Type: 121
Duration: Advance Level : 8 hours session
Fees: Rs.8,000/-
Service Tax: 14.5% extra
Venue: GroomX Academy
Days of the session (Any day between) :
Monday – Sunday
2 days a week
Time of the session (Anytime between) :
9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour
Type: 121
Duration: Basic + Intermediate + Advance Level : 22 hours session
Fees: Rs.20,000/-
Service Tax: 14.5% extra
Venue: GroomX Academy
Days of the session (Any day between) :
Monday – Sunday
2 days a week
Time of the session (Anytime between) :
9:00 AM – 8:00 PM
Per session minimum of : 1.5 hour
Feel free to contact us on 9036111000 or step in to our office anytime
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