confidence building

Groomx Confidence Building training

Assertive & Confidence Building:
  • A definition of assertive behavior and the benefits it offers
  • Distinguishing between assertive, aggressive and passive behavior
  • Assertiveness at work – understanding human behavior
  • Self-assessment of your style – the associated strengths and weaknesses
  • Cultural and gender based influences on your behavior
  • Building relationships with work colleagues
  • Tackling barriers to assertiveness – recognizing and dealing with fear and apprehension
  • Confronting common problems which occur in the workplace
  • Resolving conflict – dealing with difficult people
  • Raising sensitive issues
  • Establishing your goals and a plan of action for implementation on your return to work

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